FAQs

While we make every effort to ensure you receive your order correctly, sometimes shipping/picking errors will occur. In the event we shipped an incorrect item, we will promptly rectify the error. Our policy: We will mail you a prepaid return label to ship the incorrect item back to us via UPS. Once the incorrect item is returned to us, we will ship your correct item at no cost to you. Alternatively, we can enter a new order for your correct item. You will be billed for the replacement merchandise, but not for shipping. In the package with the replacement order will be a prepaid return label to ship back to us the incorrect item. Once the incorrect item is received at our warehouse, full credit will be issued.
Under no circumstances will we ship a replacement item free of charge without first receiving the incorrect item back to our warehouse. Furthermore, we will ship your replacement goods in the same manner as your original shipment. Example: If your original order was shipped UPS Ground, so will your replacement order. Under no circumstances will we ship your replacement order in an expedited manner (example: UPS Next Day Air) unless the original order was placed that way.

If you need a large quantity of any item, please reach out to us so we can see if any further quantity discounts are available.

We offer wholesale sales to qualified companies that have a market to sell our products. The first step to opening a wholesale account is to email a copy of your company resale (tax exempt) certificate to us: info@flagitproducts.com. Be sure to include your contact information. We will then contact you with further details.
If you are a consumer looking to purchase Flag It decals or patches, our products are found in thousands of specialty retailers including flag stores, Army/Navy stores, gift shops, etc. Many of these retailers have an online store so you can easily place an order.

Flag It Products will issue a full credit for merchandise returned within 30 days of the purchase date. Return shipping costs are the responsibility of the customer unless an error was made on the part of Flag It Products. Items being returned must be in new condition for a full credit to be issued. A copy of the receipt must be included with any returned items. Please send any returns to our address printed on your receipt. Please e-mail us with any questions you may have about returns.

Our shipping charges are based on your zip code and the weight of your package. Options are available for your selection during the checkout process. Most orders ship within 24 hours. You will be notified via email if there will be an extended delay in shipping your order.

We strive to ship your stock order within 24 hours. If the items you ordered are not currently in stock, we will let you know. You can send us an e-mail at any time to check on the status of your order and you will receive a prompt response to your inquiry. We offer a variety of shipping options at checkout, including USPS and UPS. Please note: The USPS Priority Mail options shown, such as "Priority Mail 2-Day", are not premium or guaranteed delivery services. This is just the terminology used by the USPS to estimate your delivery time. For guaranteed expedited delivery, please select a UPS service such as UPS Next Day Air or UPS Second Day Air.

We do not have a minimum order dollar amount, but there is a minimum of 6 for any given SKU.